Leadership & People Development Courses
Developing Personal Brand
Level
First line manager – Senior Leader
Outcomes
- Understanding our own personal value systems and accepting other’s differences
- Have a clear understanding of the role of a Leader and be able to articulate how to Lead by Example
- Begin to develop own Personal Leadership Brand
- Be able to identify the strengths and limitations of own preferred behavioural style and that of others
- Know the effect your style has on different people and situations and when/how to adapt it to achieve the best outcome
- Protecting your Brand – in and outside of work (Social Media input)
Managing Stress and Driving Resilience
Level
First Line Manager to Senior Leader
Outcomes
- What is Stress?
- Understanding different stresses
- The stressed brain and how it operates
- The effects of stress on our body
- The Stress Curve
- Facts and statistics around Stress
- Stress vs Anxiety
- How to spot the signs a person may be struggling
- Protective Factors to drive resilience
- How to have an effective conversation with a person who may be experiencing difficulties
- Stress Assessments
- Tools and resources to support yourself and others
- The support plan – signposting
Managing Change & Driving Resilience
Level
First Line Manager to Senior Leader
Outcomes
- Recognising the impact of change in the workplace
- Why do people fear change?
- Exploring different reactions to change
- Understanding the psychological impact to possible change
- The importance of applying a mental health and well-being lens when changes occur
- Good practices for all to ensure psychological safety is a priority
- Communication around the change strategy – promoting engagement and quick wins
- The characteristics of a resilient person
- Being flexible and adaptable / managing setbacks / change
- Developing personal resilience to change
Navigating Challenging Conversations
Level
First Line Manager to Senior Leader
Outcomes
- What Challenging Conversations do you conduct at work?
- Preparing for Challenging Conversations
- Transactional Analysis – understanding different Ego States/adapting
- A structured approach to conversations using different models
- Effective Communication Skills
- Different questioning techniques
- Effective Communication Skills:
- Five stages of listening – Steven Covey
- Empathetic listening
- Frame of reference
- Providing objective information
- Maintaining a professional working relationship
Understanding Teams and Driving Team Performance
Level
First Line Manager
Outcomes
- Managing Team Performance
- The performance management cycle
- Setting clear and measurable objectives
- Identifying performance gaps
- Taking a proactive approach to addressing under-performance
- Feedback – how to give it
- Handling Difficult Behaviour / Situations/Models to use
Promoting an Inclusive and Psychological Safe Environment
Level
First Line Managers – Senior Leaders
Outcomes
- Understanding individual and group psychological safety
- The common pillars or stages of psychological safety include:
- fostering inclusion and respect
- enabling trust and collaboration
- encouraging open communication and curiosity
- allowing for contribution
- mistake-making
- innovation without fear of retribution
- How psychologically safe are we?
- Driving an inclusive and engaging culture
- How emotional intelligence and unconscious bias have a huge impact of driving PS
- Ideas to drive PS in organisations, to ensure a positive culture is maintained through challenges and change
Neurodiversity Awareness
Level
First Line Managers – Senior Leaders
Outcomes
- Understanding Neurodiversity
- Exploring different conditions and common behaviours
- The advantages of Neurodiversity in the workplace
- The Legal Protections that apply
- Considering different communication platforms
- Communication styles to get the best outcomes
- Understanding and considering reasonable adjustments
- Helpful tips to promote an inclusive environment
Manager as a Coach
Level
First Line Managers – Senior Leaders
Outcomes
- What is Coaching?
- Understand the key skills and qualities of a good coach
- Recognising the opportunities for coaching
- Understanding the need for quality questions when coaching
- Coaching using different models
- The push/pull of coaching – what style is appropriate?
- On the job coaching
- Practical Learning Exercises – How to be an effective Coach!
Overcoming Imposter Syndrome
Level
First Line Managers – Senior Leaders
Outcomes
- What is Imposter Syndrome?
- The impact Imposter syndrome can have on both personal and professional life
- Recognising Imposter Syndrome in the self and others
- Possible causes
- The five types of Imposter Syndrome
- Imposter Syndrome Test
- Build your confidence
- Supporting others with Imposter Syndrome
Diversity, Equality and Inclusion
Level
Senior Leader
Outcome
- What is Diversity & Inclusion?
- The key legal principles of discrimination law
- Identify a manager’s obligations under law
- Understanding unconscious bias in yourself & others
- Identifying the benefits of developing an inclusive business culture
- How to encourage the values & behaviours in others
- Managing a diverse workforce
- Develop the confidence to effectively manage discrimination
- Implementing strategies for establishing open communication
- Using business policies & procedures